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Events Espresso not working on test site

Posted: December 22, 2015 at 7:42 am

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thinredline

December 22, 2015 at 7:42 am

Good afternoon,

Question:
While I was still testing some stuff in EE4 on my (online) testing server I installed EE4 on the website where it will actually run and entered the Support License Key. Is it posssible that EE4 is currently not working on my testing site because I entered the SLK on the live site?

If so: is there a way to reverse this and continue testing on the testing site?

Background:
I have a test environment where I want to test EE4. I installed Event Espresso and started testing. This went quite well until this morning. First I thought I made an error and started removing the plugin and reinstalling it…. and ended removing the whole WordPress installation (incl database and files) and setup everything again.. Still nothing: the website works but every view from EE4 presents a blank screen…

So then I started wondering about the above question.

Kind regards,
Koen Linders


Josh

  • Support Staff

December 22, 2015 at 9:12 am

Hi Koen,

The support key has no effect on an Event Espresso installation’s functionality. The breakage you’re seeing may be from a missing PHP file or something and you can find out the cause of the blank screen by turning on WP_DEBUG.

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