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Events Date are not changing, its refreshing to different dates – once i update.

Posted: April 3, 2018 at 1:25 am

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Real Wealth Australia

April 3, 2018 at 1:25 am

Hi there,
Sorry, my previous post doesn’t give you guys much information. So, the problem is when I update my events in events espresso, it’s changing my events dates and ticket sales dates to different dates. Is this a bug in the current version? I am using Event Espresso 4.9.58.p version in my wordpress website. I’ve checked everything else like turning off other plugins etc. I’ve included a screencast link of the problem as well so that, it will be easier for you guys to understand – https://vimeo.com/262934540. Any help would be much appreciated and thanks in advance guys.


Tony

  • Support Staff

April 3, 2018 at 2:26 am

Hi there,

It’s likely happening because you have a manual offset set in your timezone setting.

Go to Dashboard -> Settings -> General -> Timezone, you currently have that set to ‘UTC+10’.

Change that to a city with the correct timezone for your events and re-test, does that fix it?

As you are using a manual offset on your site, at some point EE would have shown a notice at the top with an explanation of the problem and this link:

https://eventespresso.com/2017/08/important-upcoming-changes-dates-times/


Real Wealth Australia

April 3, 2018 at 6:05 pm

Hi Tony,
You were right, it did work. Thanks for the prompt reply mate.


Tony

  • Support Staff

April 4, 2018 at 4:32 am

You’re most welcome 🙂

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