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[EVENT_AUTHOR_EMAIL] is picking up primary contact email

Posted: July 19, 2018 at 5:01 am

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Porter

July 19, 2018 at 5:01 am

I am wanting to copy the author in the payment confirmation email. I’ve used the [EVENT_AUTHOR_EMAIL] shortcode but when the email is sent – the primary contact email is being cc’d and not the author. Any idea’s why this is?


Tony

  • Support Staff

    •

July 19, 2018 at 5:33 am

Hi there,

Can you add a screenshot of the page you added the [EVENT_AUTHOR_EMAIL] shortcode to please? It shouldn’t be using the primary contact email for that shortcode.
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Updated by Tony 6 years, 4 months ago ago

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