Support

April 12, 2018 at 3:44 pm

Hi Jean,

We’ll need an updated copy of the theme you’re working with because that’s the code that will be modified. Is there a place we can download the theme from?

April 12, 2018 at 3:56 pm

We’ve actually found that emailing attachments that consist of large zip files (like most themes from Themeforest) exceed the email service’s limits. A more reliable way is a dropbox link. You can post that link here or email it to support at eventespresso.com.

April 13, 2018 at 7:01 am

Hi Jean,

The above file is the correct file, however, on your site that template is not being called.

I can see you are using x-child, does that child theme already have a copy of the above file within it? If so what are the contents of that file?

April 13, 2018 at 10:23 am

Hmm, so I think there’s a setting I’m missing in X somewhere then.

Here’s one of my test sites with X, using Ethos stack and viewing an EE event – http://take.ms/vies2

The ‘Tony’ text above the event title is just me adding some text to views/ethos/_content-post-header.php just to confirm its loading that file.

Do you know of a setting used to disable the header/meta content of a post?

April 13, 2018 at 11:49 am

Ok, the version of X that you sent to us, is that the version from your site, or is that the fresh version you downloaded from Themeco?

Have you edited any of the template files on the version in use on your site?

I went through the Ethos stack template files and confirmed that they should be loading the header without any settings (as far as I can tell they should be).

The call should be in \framework\views\ethos\content.php

It should have something like this:

<div class="entry-wrap">
   <?php x_get_view( 'ethos', '_content', 'post-header' ); ?>
   <?php x_get_view( 'global', '_content' ); ?>
</div>

Towards the bottom of the file, does your template have that?

April 13, 2018 at 12:27 pm

I think I’ve found the cause, on the event itself, have you set the template to use ‘Layout – Fullwidth’ – http://take.ms/CXy6e

If so, that’s why as it’s a page template and doesn’t load the header.

If using that setting can you temporarily switch it to use the ‘Default template’ and see if the title loads then.

April 13, 2018 at 5:02 pm

Here’s one way that I found, and if it seems a little convoluted, that’s because it is and you might want to contact X theme support, they may have a more elegant solution:

1) You add the following folder structure to your child theme:
\framework\legacy\cranium\headers\views\ethos\
2) You copy the _landmark-headers.php file from the parent theme from the \framework\legacy\cranium\headers\views\ethos\ folder and put the copy into the matching location in the child theme.
3) Open the _landmark-headers.php file and edit line 38, which has this:
<?php elseif ( is_page() ) : ?>
You change it to this:
<?php elseif ( is_page() || is_singular('espresso_events') ) : ?>
or if you have other post types that are also missing their titles, change it to:
<?php elseif ( is_page() || is_singular() ) : ?>

Side note, your folder structure in the child theme will look like this:
https://slack-files.com/T02SY781D-FA6NE9Z34-16552de0e8