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Event Title & Description not appearing in Regristration Notification email

Posted: February 27, 2019 at 6:19 am

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Porter

February 27, 2019 at 6:19 am

Am not sure why the short code is not pulling in any information. I have used [VENUE_TITLE][VENUE_DESCRIPTION] but neither are working.


Porter

February 27, 2019 at 6:19 am

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Tony

  • Support Staff

February 27, 2019 at 6:56 am

Hi there,

Your thread title refers to Event Title & Description, but your shortcodes are for Venues. Is that just a typo? It’s fine if so I’m just checking I follow the problem you have.

That looks like you are using the Preview button and therefore using the default info EE has to give an overview of the template which may not have all of the information you need when using additional shortcodes.

If you test a live registration on one of your events using the above template, does it display then?

  • This reply was modified 5 years, 7 months ago by Tony. Reason: A typo of typo!


Porter

February 27, 2019 at 7:05 am

Apologies, it should be for the Venues & not events! I will check a test registration and will get back to you.

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