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Event times not visible in setup page

Posted: May 3, 2017 at 3:41 am

Viewing 4 reply threads


meithealmara

May 3, 2017 at 3:41 am

Hi there,
I’m trying to create events but when I click on the Event Start or Event End window in the setup page, it only shows a selection of dates but no times to choose from.
This means that I’m not able to put any times into my events.
Could someone please help?


Tony

  • Support Staff

May 3, 2017 at 4:30 am

Hi there,

This sounds like a theme or plugin conflict.

This is how the datepicker should look – http://take.ms/KKmhN

If you are only getting the top half then it is likely the theme or a plugin is adding its own datepicker script to the EE event editor.

You can rule out a potential theme or plugin conflict by following these steps:

1) A theme conflict. You can rule this out by temporarily switching to the default WordPress theme, then test. The theme test drive plugin allows for testing another theme without actually changing your site’s theme.

2) A plugin conflict. You can rule this out by temporarily deactivating any other installed WordPress plugins. Then you reactivate them one by one, while testing the error condition between each reactivation.


meithealmara

May 3, 2017 at 4:39 am

Hi there,
Thanks for coming back.
It looks like its a theme clash alright. We’re using the Uplift theme.
What would be my next step to fixing it?
Thanks,


Tony

  • Support Staff

May 3, 2017 at 4:53 am

Can you send me a copy of the theme so I can take a look?

We may be able to provide a snippet to prevent the scripts from loading on the event editor, although not you may also need to contact the theme author.

If you can send a link we can use to download the theme to support[at]eventespresso.com I’ll take a look.


Tony

  • Support Staff

May 3, 2017 at 8:05 am

Well, that was… interesting.

For my site the problem is with the Swift Framework plugin, it is adding multiple scripts and styles to the Event Editor which is causing the problem on my test site.

Try adding this snippet:

https://gist.github.com/Pebblo/412d9293d81b95aaffd51f91ef38759c

To a Custom Functions Plugin on your site and reload the event editor, does it work then?

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