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Event tiime is not accurate

Posted: August 18, 2016 at 4:39 pm

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Ruth Rumack

August 18, 2016 at 4:39 pm

Hello,

Every time I create an event I have to set the start time 4 hours ahead and the end time 5 hours ahead so it shows correctly on my site. This is a big issue because the distorted times come up when clients get the registration confirmation.

I’m not using UTC on my website. It’s been set to my local time.

Could you please tell me what could cause a 4 hour difference for start time and 5 hour difference for end time?

Thanks


Tony

  • Support Staff

August 19, 2016 at 3:12 am

Hi Ruth,

This usually happens when a theme or another plugin is calling date_default_timezone_set() which casues problems with date in WordPress:

http://weston.ruter.net/2013/04/02/do-not-change-the-default-timezone-from-utc-in-wordpress/

https://vip.wordpress.com/documentation/vip-development-tips-tricks/use-current_time-not-date_default_timezone_set/

Do you have any other plugins that deal with datge? Calendars, post schedule plugins etc.


Ruth Rumack

August 19, 2016 at 8:21 am

Hello,

I don’t think I have any plugins that deal with time. These are all my active plugins:

-Askimet
-Event ESpresso
-Shortcode Ultimate
-Really Simple SSL
-All in One SEO
-Facebook Widget
-HTML Widget Text
-Mail Munch
-Remove Widget Titles
-SiteOrigin Widget Bundle
-SMK Sidebar Generator
-Social Icons Widget
-WP Mobile Detect
-WP Super Cache

Any ideas??


Lorenzo Orlando Caum

  • Support Staff

August 19, 2016 at 11:55 am

Hello,

None of those immediately stand out as a plugin that would adjust the time on the site.

You mentioned that you are using a local time via a city/region near you. Was that changed before or after you created your events?

If if was changed after, then you’ll need to update the events to the correct time.

Next, does this issue occur when you are using another WordPress theme and other Event Espresso is running?

For example, if you open a specific event page in one browser tab and in the other switch themes through the Appearance –> Themes and then refresh in the event page browser tab, then does the time change so it is accurate again?

If is does, then your theme may have some coding that is changing the time.


Lorenzo

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