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Event text not updating, and visual tab doesn't work

Posted: April 27, 2016 at 2:49 pm

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Drew Hume

April 27, 2016 at 2:49 pm

Hey guys!
I saw the post up the top by Josh and I’m fully updated with plugins but I’d love some help figuring out what’s causing the issue, please.

Firstly for some reason the combination of “fl” has disappeared from the events – eg: https://costarica.navina.ca/events/enhanced-training-intensive-current-students/ down in the “posture play” paragraph… it now says “ow” and “uid”…

Then I tried to fix that and it wouldn’t update when I hit update on the event… It reloaded but no changes to the text carried through and I see down underneath the text section “last updated Feb 13, 2016…”

I then tried to create a new event and couldn’t get the event text to save. The event itself published but not any text within the text field.

Also, if on an already published event I click the “visual” tab all the text just disappears and I can’t get back to the “text” tab.

I thought this might be the text space in general but when creating a new post on the site it works just fine…

Any ideas?? I haven’t deactivated any plugins yet because I have a lot and it would cripple the website until reinstated.

So my website is http://www.navina.ca and the theme I’m using was originally called Modern Blogger Pro but I hired some professional designers to customize it.

Any help is greatly appreciated!
Thanks!


Josh

  • Support Staff

April 27, 2016 at 3:43 pm

Your theme might have some bugs that need fixing. You can workaround the visual editor tab breakage by going to WP > Users > Your Profile and disabling the Visual Editor.

The text issue might be from a plugin or a function that’s adding a filter to the_content. Are there any plugins activated on the site that are designed to improve the typography?


Drew Hume

April 27, 2016 at 3:56 pm

Eep. That doesn’t sound good!
Okay, I got rid of the visual editor.
As for the plugins, I’m not sure – I don’t think so, and I haven’t added any at all recently (since this was noticed). Here’s what is active on the Costa Rica site I gave you the link to first (not including EE main and extensions):
– anti-spam by cleantalk
– contact form 7
– Favicon by RealFaviconGenerator
– Gallery Metabox
– genesis grid
– Google Analytics Dashboard for WP
– image widget
– JackBox
– mailchimp widget
– Manual Image Crop
– pixel your site
– Popup Maker
– Really Simple CAPTCHA
– simple responsive slider
– Social Icons Widget
– text slider
– user role editor
– WooCommerce
– WooCommerce PayPal Pro (Classic and PayFlow Editions) Gateway
– WooCommerce Print Invoice/Packing list
– WooCommerce Quantity Increment
– Yoast SEO

Do any of those ring alarm bells? I can try taking a few out at a time…


Tony

  • Support Staff

April 28, 2016 at 5:10 am

Hi Drew,

We recently had another user using ‘Popup Maker’, that reported a similar problem.

Can you try temporary disabling that plugin and view the EE event again, does it then work?


Drew Hume

April 28, 2016 at 7:01 am

Tony! That’s it!
That’s to problem…
Should I try to contact them about that?

Thank you!!!!!


Josh

  • Support Staff

April 28, 2016 at 7:21 am

You might check this thread first:

https://wordpress.org/support/topic/wysiwyg-visual-content-error?replies=9

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