Support

Home Forums Event Espresso Premium event staff not SHOWING WITH SHORT CODE

event staff not SHOWING WITH SHORT CODE

Posted: December 12, 2014 at 6:31 pm

Viewing 5 reply threads


Spider

December 12, 2014 at 6:31 pm

I have tried multiple ways to get an instructor to show up on an event description or in the event info… i have entered [espresso_staff] in description line and the only thing that appears is [espresso_staff] not the actual persons name…??


Dean

December 13, 2014 at 12:58 am

Hi,

Shortcodes are case sensitive, so in this case the shortcode is [ESPRESSO_STAFF]


Spider

December 13, 2014 at 1:22 am

I copy and pasted the short code EXAXTLY as you showed it…all I got was the code showing. I had to actually click on the staff manager and grab the other code which is not convenient…??? I will send attachment in a few minutes but it’s not workog to just get the instructor name…that’s all I was looking for was to have the staff member name show


Dean

December 13, 2014 at 2:33 am

Hi,

Can you provide a link to an event with the shortcode in the description please?


Spider

December 13, 2014 at 3:49 am

??? ok so i just tried it again to send you a link… and this time it worked!
????
thanks
🙂


Dean

December 13, 2014 at 4:01 am

Ok, glad you got it working.

If it happens again, make sure to check the TEXT tab on the event editor, just to check that the shortcode hasn’t been wrapped in pre or code tags or similar.

Viewing 5 reply threads

The support post ‘event staff not SHOWING WITH SHORT CODE’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso