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Event showing sold out when tickets are left

Posted: November 10, 2017 at 5:07 am

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Bosworthsgc

November 10, 2017 at 5:07 am

Hi

I have a coach trip that has 53 seats available

Of those 51 have sold but the event is showing sold out, when there should be the remaining 2 tickets available

I have gone into the event to check that I have not accidentally set the event at 53 and tickets at 51 but both are set to 53

Any idea why it might be doing this please

Thanks


Tony

  • Support Staff

    •

November 10, 2017 at 5:45 am

Hi there,

Do you have any reserved tickets?

The Rsrvd field on the datetime and ticket should show a value if you do.


Bosworthsgc

November 10, 2017 at 6:58 am

No nothing in there


Josh

  • Support Staff

    •

November 10, 2017 at 2:32 pm

May I ask can you post a link to the event so we can take a look?
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Status: closed

Updated by Josh 7 years, 2 months ago ago

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