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Event Registrations Export Not Working

Posted: March 20, 2015 at 4:58 pm

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sal cincotta

March 20, 2015 at 4:58 pm

WordPress Version:
4.1.1
PHP Version:
5.3.20
MySQL Version:
5.0.96
Event Espresso Version:
4.6.11.p
WordPress Address (URL):
https://www.behindtheshutter.com
Site address (URL):
https://www.behindtheshutter.com

Trying to export our registration list, but it continues to load for approximately 2 minutes before directing me to a blank page with no exported list. I have tried exporting on three different browsers: Firefox, Safari, and Chrome.

Please help as soon as possible!


Lorenzo Orlando Caum

  • Support Staff

March 20, 2015 at 5:26 pm

Hi Sal, I suspect that this event has a large number of registrants with some custom questions associated. That would mean a lot of data to retrieve from the database.

If so, please see this link:

https://gist.github.com/8e9f047e533248153a38


Lorenzo

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