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NYSCC
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April 16, 2015 at 1:32 pm
Firstly, I love your software! I’ve run into an issue when trying to download (approximately 2000) registrations when I click on “Event Registrations CSV Report”. Any ideas how to easily resolve this issue?
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Lorenzo Orlando Caum
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April 16, 2015 at 2:32 pm
Hi, please try this workaround for retrieving the data in smaller chunks:
https://gist.github.com/lorenzocaum/8e9f047e533248153a38
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Lorenzo
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NYSCC
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April 22, 2015 at 9:48 am
Lorenzo,
I now understand ee4 is not scalable because of the lack of “batching” for the “Event Registrations CSV Report”.
Would you please help me answer the below questions:
1. When is this enhancement going to be available for batching?
2. We have approximately 5000 registrants I need downloaded on May 4th into one .csv and I’d like to know if I can pay Event Espresso or one of your consultants to do this for me? What would be the charge?
This workaround is incredibly time consuming and beyond my technical understanding.
Thanks for your help in finding a resolution.
Regards,
Richard
917-524-7077
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Josh
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April 23, 2015 at 8:04 pm
Hi there,
If your server is up to the task, the batching feature isn’t needed. Instead, you can increase the server’s timeout limit and the entire report will generate in one shot.
You can increase the server’s timeout limit by adding the following to your wp-config.php file:
set_time_limit(60);
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NYSCC
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April 24, 2015 at 8:52 am
Hi Josh! Thanks for the recommendation. In fact, we have a dedicated server that can be scaled up to any task, and we failed in our attempt to run the report by increasing the timeout limit.
Would you please recommend the server configuration needed? We are in dire need of help in running this report and eagerly await your response.
Many thanks,
Richard
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Josh
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April 24, 2015 at 11:06 am
So if it still timed out after raising the limit, you can try raising the limit again (to an even higher timeout limit).
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Lorenzo Orlando Caum
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December 31, 2015 at 12:20 pm
Hello Richard,
A current version of Event Espresso 4 introduces a batching feature where the records are retrieved in the background and then combined into one file. This will help with events with thousands of events.
You can see the changelog here:
https://eventespresso.com/wiki/ee4-changelog/
Be sure to backup your WordPress site (https://eventespresso.com/wiki/how-to-back-up-your-site/) before making changes.
If you have any other questions about Event Espresso 4, then please create a new support post in our support forums:
https://eventespresso.com/support/forums/
Thanks and do have a happy new year!
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Lorenzo
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