Support

November 24, 2015 at 2:56 am

Hi Matt,

How are you today?

1) Ability to offer free event
Works with EE, but I want to turn off the collection of anything other than name/email/phone for events that don’t require payment (i.e. no address)

You can enable registration ‘Question Groups’ per event, so say you have Name, Email and Phone within the personal information question group, for your free events you just leave that select and no others, for example – http://take.ms/wKtSE

So then that event would only require those questions, for other events you can select others.

2) Inventory control for SOME events
EE does great at this, but it seems redundant to have the blurb about ‘Please note that this item can only have xx tickets purchased at once’ when you have a pull-down menu that only goes from 1-xx # of tickets.

You could hide that with CSS if you prefer?

That string was added to prevent users selecting multiple tickets (more than the group booking allowed) and then confusing the user when the selection was made but EE refused.

3) Different methods of payment
We want to use both Authorize.net AND ‘invoice’ payment, since for some of our paid events people will want to just drop off a check at the office but they want to reserve their space. We do this in GF just fine, but not sure how EE works for users to choose their payment method?

If you activate both payment methods within Event Espresso -> Payment methods, within your registration you’ll see a selection of available payment methods – http://take.ms/twXxB

The user can select whichever payment method they prefer.

4) Customization
EE seems much more limited in this regard than Woocommerce or GravityForms. Maybe its not available in the decaf version but I want to be able to put a php file in my child themes directory and customize it for my specific purposes. For example for our free events that allow someone to register 10 people, the display of 9 text boxes that say “A different name is not required for this event ticket” causes the ‘complete registration’ button to fall way down the page and is hard to find for users. Is this type of customization do-able beyond CSS? (Which I wasn’t able to find the CSS class for that particular set of boxes other than specific to that particular event, which will a pain for all 15 events during this one program)

Throughout EE4 there are tons of hooks available, you can alter almost all of the content available using hooks, if there isn’t one available to suit what you need we can request one be added to core.

For that particular issue, if none of your events will require additional information you can use some CSS:

.spco-attendee-panel-dv:not(:first-of-type) {
    display: none;
}

We have a ticket for removing the additional sections when no info is required for additional registrants, I will add your feedback to that.

5) Multiple notifications
The docs mention it but maybe its not in the decaf version: I want the organizer of a specific event to get a notification whenever someone gets ‘tickets’ to their event, but I don’t want to have to mess with creating a wordpress login for them since these are usually one-off committee chairs that are only in place for this one event and then replaced next year. Is setting up contacts as wordpress users the only way?

No, you can create a custom message template and input their email address directly into the ‘To’ field for that message. Then within the Event addign that custom message to the event and they will be sent directly to them.

6) Different info sent in email receipt depending on events ordered.
Some of our events will be free charity work sign-ups like volunteerspot, but others will be paid dinner reservations. Likewise, some events will request people bring certain donaions or or other reminders post-purchase. Is this customizable per event?

As above you can create custom message templates and assign each template to the event, so yes you can have different details within the registration messages per event.

The bottom line is that EE is a much better and easier-to-use system for my users to administrate, but GF seems much more flexible for set up of different customizations. Any thoughts?

It all depends on what you want to do and far you want to go coding wise, most of the output can be customized it just depends how comfortable you are with PHP.

However having said that, a lot of the customisations you have requested above are already a part of Event Espresso regular.

Have you signed up to Test Drive Event Espresso 4?

There you can access the full plugin and can view the options available.