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Event registration ticketlooks weird in my Khore premium theme

Posted: October 1, 2015 at 9:06 am

Viewing 4 reply threads


chen

October 1, 2015 at 9:06 am

Event registration ticket looks weird in my Khore premium theme
and doesn’t show up in my other page
it wasn’t even boxed up


chen

October 1, 2015 at 9:10 am

the event registration doesn’t show up in my Khore premium theme


chen

October 1, 2015 at 9:15 am

1)ticketing page looks weird in my premium theme “khore”
2)ticketing page wasn’t event boxed up
3)does each individual ticket has its own code?


Tony

  • Support Staff

October 1, 2015 at 10:41 am

Hi Chen,

I have merged your three threads into one to help keep the replies together.

Can you link me to an event I can run a test registration on please?

Also if you could provide a link I can view the ticket on I’ll take a look at whats happening there too.

3)does each individual ticket has its own code?

Yes each ticket has a unique code.


Josh

  • Support Staff

October 1, 2015 at 10:48 am

Hi there,

Thanks for purchasing priority support. We can take a look at the theme’s CSS and makes some tweaks to help get things looking better. Before we can begin with making your requested changes to the WordPress theme, we’ll need FTP access to your server. Can you send FTP credentials via the Redeem a support token form?


chen

October 1, 2015 at 8:36 pm

**REMOVED** Tony

  • This reply was modified 9 years, 2 months ago by Tony.


Lorenzo Orlando Caum

  • Support Staff

October 2, 2015 at 10:32 am

Hello, we replied earlier this afternoon with some questions. Could you please reply to that email so we can get started?

Thanks


Lorenzo

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