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Event Registration Submit button broken

Posted: November 18, 2014 at 6:41 pm

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Judith Syms

November 18, 2014 at 6:41 pm

Hello,

I’ve installed event espresso recently on http://proficientaccountingsolutions.com. The installation went rather smoothly, but I realized that when I tested the registration page, clicking the “submit” button after filling out all my information did nothing. I looked at the firebug output and it seemed to try to make an ajax call to the wp-admin/admin-ajax.php file with a numeric parameter value and no name. (http://proficientaccountingsolutions.com/wp-admin/admin-ajax.php?_=1416360814495). This call shows a 200 response, so it looks successful, but the response text is “0”.

You can see what I’m talking about here… http://proficientaccountingsolutions.com/event-registration/?ee=18

Thanks in advance for any hints as to what may be causing this issue.


Lorenzo Orlando Caum

  • Support Staff

November 18, 2014 at 7:45 pm

Hi,

Could you try temporarily deactivating all plugins, then reactivating Event Espresso and re-testing?

If it works, then restore your site a few plugins at a time until you locate the cause of the conflict.


Lorenzo


Judith Syms

November 18, 2014 at 8:35 pm

Hi Lorenzo,

Thanks for the idea, I just gave this a try with no luck. I deactivated all the plugins, and then only had event espresso activated. That didn’t do it.


Dean

November 19, 2014 at 5:16 am

Hi,

There are no obvious issues, but disabling JavaScript does allow the form to process further, so I’m 99% sure it’s a JavaScript conflict.

Updating WordPress *might* help but I ran a simulation using the same version as yours and did not run into any issues.

You could try testing a default theme to see if it is an issue with the theme (Theme TestDrive plugin is great for this as it allows you to see a different theme but not actually change it so your visitors see the normal theme).,

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