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Ismail Jeilani
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September 26, 2015 at 4:03 am
For all of the events on my website, I have the following problem and have confirmed it from multiple users.
After filling out the attendee information for an event and clicking ‘Proceed to payment options’ the page reloads and all the fields are blank again. No event lets me continue to payment options.
How do I fix this?
Users are stuck in a cycle of re-entering information and getting nowhere.
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Lorenzo Orlando Caum
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September 26, 2015 at 3:11 pm
Hi Ismail,
Did this issue recently start on your website? If so, have you recently made any changes such as add new plugins?
What happens if you temporarily deactivate all other plugins and reactivate only Event Espresso?
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Lorenzo
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