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rwilkes
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February 18, 2013 at 11:24 am
I can’t get the event to charge people even though prices are listed and nothing is filled in with 0.00 to indicate it’s a free event.
The website is here: http://www.elizabethanna.net
Events are listed on the calendar.
We don’t have the latest update to wordpress but event expresso is up to date.
Last year we had no problems charging people for events. Suddenly it stopped working and I can’t figure it out. I tried looking at other forum support posts but that didn’t help.
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Josh
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February 18, 2013 at 11:39 am
Hi there,
I checked and it’s possible to go through a registration and pay with the Multi Event Registration, but the standard registration page isn’t displaying any pricing. I would check for any customizations made to the registration_page_display.php template or any custom functions that are overriding the pricing functions. Also, please be sure that all the add-ons are up to date.
When going through the Multi Event Registration check-out, I noticed that the PayPal button image that is linked in the Payment option is linking to a 1×1 .gif image. I’d recommending linking to a viewable image in the Event Espresso>Payment settings.
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Jared Law
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February 28, 2013 at 11:16 am
I too am having this issue where the event is not charging on payment. We are currently using the default registration_page_display.php template.
WP 3.5.1
Version 3.1.30.5P
We have modified the templates of the event list display but nothing from the payment process.
We will try to upgrade to the latest EE and respond with anything that we find.
The events appear to be configured correctly and show a cost in our event listing display but they are not showing up on the event display page and give a free registration notice in the payment complete page.
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Jared Law
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February 28, 2013 at 11:40 am
A quick update:
I looked in the template and saw that it was calling “do_action(‘espresso_price_select’)” which is tied to the function in /includes/functions/pricing.php “event_espresso_price_dropdown”. Just to satisfy my own curiosity, I copied that function into my own functions.php file under a new name and called that form within the registration template, and now that is working.
So it would seem that for some reason the do_action isn’t properly calling the “event_espresso_price_dropdown” function. My solution will work for now, but any thoughts on why this might be happening?
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Jared Law
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February 28, 2013 at 11:43 am
Another quick follow-up:
It appears that the price showing now is the Non-Member price, even though I am logged in as a member. Once I submit my registration, the price shows the proper members-only price.
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Josh
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February 28, 2013 at 12:02 pm
Hi Jared,
Are you using the current version’s default registration page display templates, or templates from an older version that were copied over to /wp-content/uploads/espresso/templates?
Also, do you have the current version of the Members/wp user integration add-on installed? It’s currently on version 1.9.6.
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