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Event Registration email showing incorrectly

Posted: September 15, 2015 at 2:45 pm

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Orion Web

September 15, 2015 at 2:45 pm

After registering for an event, the email that gets sent out by Event Espresso is all jumbled with HTML characters. What is the issue causing this? See example for how it shows up in the email


=0A
=0A=0A=0A
	=0A
Martial Arts

=0A
= =0A	
=0A
=0A
= =0A
=0A
Hello, Brian:

=0A
Here's a copy of your registration details!

=0A
=0A
=0A= =09=09=09=09=09=0A
=0A= =0A
=0A
Eve= nt: 2015 Annual Awards Banquet
=0AVenue: (Sussex, = Wisconsin)

=0A
=0A
=0A
=0A=0A<= tbody style=3D"margin: 0; padding: 0; font-family: 'Helvetica Neue', 'Helve= tica', Helvetica, Arial, sans-serif;"><= td style=3D"margin: 0; padding: 15px; font-family: 'Helvetica Neue', 'Helve= tica', Helvetica, Arial, sans-serif;">=0A
Registration:


Garth

  • Support Staff

September 15, 2015 at 9:35 pm

Hi Orion,

How are you today?

Ya, Event Espresso is suppose to look at lot better than that. Can you give us more details about your configuration?

– Are you using custom messages templates?
– Have you customized the default email templates?
– Do you have an email plugin installed or use another email service?
– What email client are you using? Does this happen for other staff?

Any other information you can provide will be helpful.

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