Support

July 25, 2023 at 5:30 am

Hi there,

The above can happen if permalinks have been flushed at an unexpected point before EE could add its rules.

I went in and enabled/disabled the plugin, re-saved permalinks + purged cache, this has now resolved it,

When the above happens you can usually just go to Dashboard -> Settings -> Permalinks.

You don’t need to make any changes, just load the page and that will flush permalinks again to fix it.

Could you advise what could of caused this and how we can make sure this does not happen again.

I can’t tell you how to prevent it as it depends on what caused the permalinks to be flushed… however, I have a snippet which logs the rewrite rules each time they are flushed with a stack-trace of what called for the flush. It doesn’t fix anything but logs when cause the rewrite rules to be missing which we can then investigate further, however, that does mean that it needs to happen again on the site so it can be logged first.

Would you like to add that to site?

August 8, 2023 at 5:45 am

The code is available here:

https://gist.github.com/Pebblo/a6d2b949d0ae784c09de442b9848ff7d#file-1tw_log_rewrite_rules_array-php

You can add that code to a custom functions plugin on the site, we have some documentation on creating one here:

https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/

You’ll also want to enable WP_DEBUG_LOG on the site, we have some details on that here:

https://eventespresso.com/wiki/troubleshooting-checklist/#wpdebug