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Event only displaying description

Posted: May 4, 2015 at 1:12 pm

Viewing 14 reply threads


Midsouth Fly Fishers

May 4, 2015 at 1:12 pm

Hello,
Recently events that I create will only display the description in the event page. I have updated to EE 4.6.25.p and WordPress 4.2. Sample Page http://www.msff.org/events/don-kirk-traditional-flies-of-the-smokies-presentation/
I have upgraded (to 4.6.25.p as problem was also there in 4.6.24.P)
Please advise and thank you in advance.


Midsouth Fly Fishers

May 4, 2015 at 1:12 pm

Hello,
Recently events that I create will only display the description in the event page. I have updated to EE 4.6.25.p and WordPress 4.2. Sample Page http://www.msff.org/events/don-kirk-traditional-flies-of-the-smokies-presentation/
I have upgraded (to 4.6.25.p as problem was also there in 4.6.24.P)
Please advise and thank you in advance.


Lorenzo Orlando Caum

  • Support Staff

May 4, 2015 at 3:38 pm

Hi, have you recently made any changes to your theme’s display settings?


Lorenzo


Midsouth Fly Fishers

May 5, 2015 at 3:34 pm

no changes that I can recall that correlated to the event no longer displaying. We do an event about once a month. Major changes this past month was an WP update to 4.2 plus the EE updates that have been released recently


Midsouth Fly Fishers

May 5, 2015 at 4:17 pm

Also, using Weaver II for theme and tried deleting and reinstalling the plugin with no change in behavior.


Tony

  • Support Staff

May 6, 2015 at 6:13 am

Hi,

If you edit the event and looks within the ‘Event Registration Options’ is ‘Display ticket selector?’ set to No? – http://take.ms/KNgSc


Midsouth Fly Fishers

May 6, 2015 at 1:16 pm

It is set to YES. I also have venue information this apart of this event that is not displaying. Just the description. I have tried creating a brand new event with no change in behavior.


Tony

  • Support Staff

May 6, 2015 at 2:08 pm

Can you install the plugin Theme Test Drive and switch to one of the default themes such as twentyfouteen and retest please?

Theme test drive allows you to change the sites theme for admins without effecting your visitors.


Midsouth Fly Fishers

May 6, 2015 at 5:49 pm

Installed the Plugin and tested it with Twenty Eleven. The Theme performs the same as my existing theme. Just the description with no further info on tickets or locations.


Midsouth Fly Fishers

May 6, 2015 at 6:04 pm

Update: Disabled plugins one by one. Site event functionality returns to normal when I disable WP-Ecommerce.


Josh

  • Support Staff

May 7, 2015 at 8:05 am

So to clarify, if you activate WP-Ecommerce, the event’s description’s disapear from the /events page?

One other thing that you can try is add a new page and place the [ESPRESSO_EVENTS] shortcode on it, and use that page for your event list page. That page may not be affected by the WP-Ecommerce plugin.


Midsouth Fly Fishers

May 7, 2015 at 2:40 pm

Not exactly. With the WP-Ecommerce plugin disabled, I get the Description of the event, the venue information, the ticket selector, essentially everything that one would normally see. With the WP-Ecommerce plugin enabled, only the event Description shows up.

Event page with wpecommerce plugin Enabled
http://i.imgur.com/6mBRhSW.png

Event page with wpecommerce plugin disabled
http://i.imgur.com/ZtvlnIR.png

Unfortunately, I need the functionality of both plugins. I trhed the espresso_events shortcode as suggested, but it gave me a list of events with no ability to register.


Lorenzo Orlando Caum

  • Support Staff

May 8, 2015 at 5:40 am

Hi, we had some reports of a compatibility issue with WP ecommerce and I may have a solution for you.

Try this sample coding:

function callback_that_does_nothing( $WP_Query ) {
    return $WP_Query;
}
add_action( 'pre_get_posts', 'callback_that_does_nothing', 8 );

It can be added to your child theme’s functions.php file (do not include the opening php tag) or a site specific plugin:

https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/

Let us know if this helps!


Lorenzo


Midsouth Fly Fishers

May 8, 2015 at 9:04 am

Thank you that did indeed fix the issue. Can you explain to me what the core issue was and why that fixed it? Also, are there similar compatibility issues with Woo Commerce? Also, is this something that can be fixed by you guys, WP-Ecommerce people or both? I need both functions for my site and don’t want them fighting with each other. Thanks again for the help.


Lorenzo Orlando Caum

  • Support Staff

May 8, 2015 at 10:27 am

Hi,

The main WP query object gets destroyed sometime during the pre_get_posts hookpoint by WP E-commerce:

https://wordpress.org/support/topic/trouble-with-pre_get_posts?replies=11#post-4102763

The function that I suggested fixes it. WooCommerce does not have this issue.

Thanks!


Lorenzo


Midsouth Fly Fishers

May 8, 2015 at 5:21 pm

Thanks Again.

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