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scolwell
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January 11, 2017 at 11:51 pm
Hello. I just purchased Event Espresso so I am likely doing something wrong here. I watched the video for setting up an event and when I go to the event page, the price / registration is not showing up. Here is the event link:
http://enablytics.com/events/introduction-to-structural-equation-modeling-workshop/
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Josh
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January 12, 2017 at 7:36 am
Hi there,
There may be a problem with that WordPress theme, if you view that page, then click on Customize, then preview a different theme, does the event’s price and registration info begin to display?
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scolwell
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January 12, 2017 at 8:59 am
Hi Josh,
I just tried that using the Twenty Fifteen theme and yes the pricing now shows up. Is there anything that can be done?
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Josh
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January 12, 2017 at 9:11 am
You could contact the theme author or theme support staff and ask them to fix their theme so it’s compatible with plugins like Event Espresso. If there’s somewhere EE staff can download the theme, we can take a look at the theme’s code and offer suggestions on how to fix the theme.
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scolwell
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January 12, 2017 at 9:36 am
If you email me at — Removed — with an email address I can respond to I will share my theme file with you so you can see.
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This reply was modified 7 years, 10 months ago by
 Tony. Reason: Removed email
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Tony
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January 12, 2017 at 11:12 am
Hi there,
I’ve sent you an email from an address you can use to send the theme to.
I’ve also removed your email from public view above.
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Josh
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January 12, 2017 at 12:58 pm
A quick, temporary fix that you can make to the Specular theme is you open up /wp-content/themes/specular/includes/view/blog/loop-index.php and comment out/remove the code on line 21, which has this:
$content = str_replace(']]>', ']]>', apply_filters('the_content', $content ));
Or you can also wrap the above in a conditional:
if ( 'espresso_events' != get_post_type() ) {
$content = str_replace(']]>', ']]>', apply_filters('the_content', $content ));
}
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scolwell
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January 13, 2017 at 5:44 pm
Hello.
I changed the PHP file to include the conditional statement above. That worked however, now if I select PayPal as the payment option and click on “proceed to finalize registration” I get an error that says “This registration step could not be completed. Please refresh this page and try again.”
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Josh
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January 16, 2017 at 10:03 am
Hi again,
Your site is running out of memory and throwing an error like this:
Fatal error: Allowed memory size of 96468992 bytes exhausted (tried to allocate 18286403 bytes)
You can avoid that error by following the steps here:
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
You’ll need to edit/add a rule within wp-config.php to increase the memory limit set on your server (if your host allows), for example:
define( ‘WP_MEMORY_LIMIT’, ‘128M’ );
If you add that do your registration work once again? (Note if you are unsure how to do this you can contact your host to have them raise the limit for you)
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