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Event Not Being Able To Add additional Tickets from same person

Posted: July 28, 2015 at 8:11 am

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britorthopaedic

July 28, 2015 at 8:11 am

Hi

I want people to be able to go back into an event and add additional tickets. It used to work, now if someone tries to do this using the same email address, it wont move forward to payment. Please can you advise

Melanie


Tony

  • Support Staff

    •

July 28, 2015 at 9:55 am

Hi Melanie,

Which version of Event Espresso are you using please?

Are there any errors message shown?


britorthopaedic

July 29, 2015 at 1:52 am

Event Espresso 4, no error messages the dial just goes round and brings you back to the same page.


Lorenzo Orlando Caum

  • Support Staff

    •

July 29, 2015 at 7:50 am

Hi Melanie, are you experiencing this issue with the latest software?

https://eventespresso.com/wiki/ee4-changelog/

If so, does it happen when only Event Espresso 4 is running?

—
Lorenzo
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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Lorenzo Orlando Caum 9 years, 4 months ago ago

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