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Event Missing from Event Overview

Posted: March 7, 2014 at 5:06 pm

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sbefoundation

March 7, 2014 at 5:06 pm

Hi! My event disappeared from my event overview. It says there are no records found. Yet, our form is still live and working on our website. But, we can’t edit it back-end because it says it doesn’t exist. Please help!


Lorenzo Orlando Caum

  • Support Staff

March 7, 2014 at 5:09 pm

Hello, the event overview page is located in the WordPress admin.

That page by default shows live / ongoing events. Have you tried adjusting the status filters to see if it appears?

Also, could you link to the event on the front end of your website?


Lorenzo


sbefoundation

March 8, 2014 at 12:04 pm

Hi Lorenzo,

We know where the event overview page is located. It is not showing up in our admin panel. It says no events exist. Yes, we have clicked the filters, and nothing appears. Please help.

Thanks!


Lorenzo Orlando Caum

  • Support Staff

March 8, 2014 at 2:46 pm

Hello,

Could you please create a temporary WordPress admin login so I can take a closer look at this issue?

Please share that temporary login through the secure link below:

https://eventespresso.com/send-login-details/

Be sure to double check your information on the form before submitting. The submit button for the form appears after you have answered “Yes” to the last question.

Thank you.


Lorenzo

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