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Event meta fields show on receipt message but not showing on Invoice message

Posted: January 1, 2017 at 10:07 am

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cjcm796

January 1, 2017 at 10:07 am

I have added some events meta fields in the [Event List] section of the Receipt default message template, and do the same for Invoice default message template.

The fields in the Receipt default message template displayed correctly but the ones in the Invoice default message template are not displayed at all.

The [Event List] codes in both Receipt and Invoice default message templates are exactly the same. I couldn’t figure out what went wrong.

Appreciate your help.

TQ


Josh

  • Support Staff

January 2, 2017 at 12:26 pm

Hi TQ,

May I ask, did you insert the [EVENT_LIST] short code into the Main Content section of the Invoice template?


cjcm796

January 2, 2017 at 12:37 pm

No Josh.
I added the [EVENT_META_*] short codes in the [EVENT_LIST] section of the invoice template, because that is where the short codes are listed to be inserted into the template.

The [EVENT_META_*] shortcode are not listed under Main Content so definitely cannot add the shortcode there.


Josh

  • Support Staff

January 2, 2017 at 12:58 pm

The [EVENT_LIST] section will not display in the invoice unless you insert the [EVENT_LIST] short code into the Main Content section of the Invoice template.


cjcm796

January 2, 2017 at 1:27 pm

OK Josh..I think I got what you meant. It seems to show what I want now.
I will close this log. Thx again.

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