|
prodefense
|
December 4, 2013 at 10:17 pm
When using the [ESPRESSO_EVENTS] short code the page actually now displays the text “[ESPRESSO_EVENTS]”. This default view looked and worked fine a few hours earlier.
http://www.prodefensenm.com/event-registration/
When using the [EVENT_CUSTOM_VIEW] short code to display events in a list they all look fine, but clicking on the Register link does nothing (a few hours ago they worked when I demo’d to someone).
http://www.prodefensenm.com/event-list/
I installed the 3.1.36.1.P update AFTER I discovered these issues hoping it may help – it didn’t.
|
|
Tony
|
December 5, 2013 at 1:47 am
Hi there,
There’s a few reasons this can happen but the first thing I notice is the site is running W3 Total Cache. Event Espresso pages need to be set not to cache.
To fix go to ‘Performance -> Page Cache. Find ‘Never cache the following pages’ then add:
event-registration
thank-you
transactions
It will look something like this http://d.pr/i/iGmb
Update the settings. Then just to be sure purge the cache (Scroll up and you’ll see a ’empty cache’ button)
|
|
prodefense
|
December 5, 2013 at 6:43 am
Hi Tony. I did as instructed, and also cleared my browser cache through the browser settings to be sure, but had no change.
|
|
Tony
|
December 5, 2013 at 6:51 am
Ok, can you to Event Espresso -> System Status. Look under ‘Registration Pages’.
Are all the links green?
|
|
prodefense
|
December 5, 2013 at 6:57 am
Links are all green and I had earlier increased the WP Memory Limit to to 96 MB (also showing green). I hadn’t received any memory errors, but noticed the recommendation to increase it beyond the standard 40 MB.
|
|
Tony
|
December 5, 2013 at 7:03 am
Create a new page, any title will do, ‘registration test’ for example.
Within this new page add the [ESPRESSO_EVENTS] shortcode and publish the page.
Then go to Event Espresso -> General Settings. Set ‘Main registration page’ dropdown to this new page and update the settings.
Then load the new page, does it now work?
|
|
prodefense
|
December 5, 2013 at 7:12 am
Yes, it now works correctly. [I lost the change I had made to event_list_display.php to force EE to display the first price, of multiple price options, as THE price on the event list. But I assume I can just re-do that if need be.]
|
|
Tony
|
December 5, 2013 at 7:19 am
When you modified event_list_display.php did you copy it to wp-content/uploads/espresso/templates and modified the files there? (Note for that file you need to copy both event_list.php & event_list_display.php)
If yes you shouldn’t have lost the modifications at all. If not than that is the recommended way to modify templates to keep them ‘update-safe’ 🙂
We’ve seen it before when the main page just stops working. You can delete the event-registration page, (make sure you remove it from trash also) and re-create the page if you wish. Same steps as above after you’ve fully removed the existing page or you’ll get a ‘-2’ on the end of the slug.
|
|
prodefense
|
December 5, 2013 at 7:25 am
Excellent! Thanks, Tony, I appreciate your help. [And will copy the .php this time. 🙂 ]
|
|
Tony
|
December 5, 2013 at 7:34 am
No Problem at all 🙂
|
