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Kevin G.
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April 27, 2016 at 1:11 am
event isn’t sold out but registration count goes above available seats
I have 250 available, but already 305 people registrated.. They did not pay yet (bank transfer takes 2 day’s), so people can just keep registrering?
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Lorenzo Orlando Caum
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April 27, 2016 at 5:56 am
Hi Kevin,
This is a tricky situation.
There is an option to approve registrations automatically (closes event after a certain amount of registrations), but if you do that, then you could run into an issue where a significant amount of people do not follow through and pay.
The other scenario is what you are experiencing now where you have pending registrations (and there isn’t a way to know ahead of time who will follow through and pay).
I have a few ideas on minimizing this situation:
1) Remove any offline payments and only accept online payments
2) Use the not approved registration status and then you would manually change the registration status to pending payment and send a payment request
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Lorenzo
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