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oliverspence
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April 5, 2017 at 12:20 pm
I just installed EE4 and set up my first event. My event has several tickets associated with the event. However, when I display the event page, all the ticket info gets squished together. When I viewed the demo video it show the event in a “grid” view with all the items nicely displayed. Also, no feature image displays on the single event page. What am I missing here?
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Tony
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April 5, 2017 at 12:29 pm
Hi there,
Can you link me to the event so I can take a look please? A lot of the output is controlled by your theme so it depends what the theme is doing.
The feature image is completely controlled by your theme so we’ll need to see the page (and possibly the theme)
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oliverspence
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April 5, 2017 at 2:48 pm
Hi Tony,
Here is the link to the site http://www.azuridgehotel.com/events/tiki-party-2017/ We are using Kleo (v 3.0.6) Child Theme (1.0) and running WP 4.7.3. Hope this helps.
Cheers …
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Josh
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April 5, 2017 at 7:10 pm
I’m not seeing anything getting squished there, but there is an issue with the way the theme handles the image alt tags. Here’s a screenshot that outlines the issue:
https://www.evernote.com/l/AASRiKHfG3ZIMqkGGxVK750evnrww6zFhCgB/image.png’
If we can get a copy of the Kleo theme we can show you how to add a few fixes to the child theme to fix the above issue and also how to add the featured image to the single event page. It will help to know where you’d like the featured image to be displayed too.
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oliverspence
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April 6, 2017 at 7:59 am
Hi Josh,
Further, I am embedding the event into a webpage on the site (see screenshot https://snag.gy/flgX9R.jpg). Here you will the squished, non-formatted view I am talking about. Where the logo is on left is where I would like the feature image to appear. Currently the actual page is private as the tickets do not go on sale until Monday. Cheers …
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Josh
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April 6, 2017 at 11:25 am
If you’re embedding the event with a shortcode you could also include the featured image from the event by setting that page to have the same featured image.
If you can send a copy of the WordPress theme to support[at]eventespresso.com we can review and offer suggestions for how to fix the other issues.
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oliverspence
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April 6, 2017 at 1:40 pm
Thanks Josh, I will send you guys the copy of both Kleo and Kleo child.
Cheers …
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Josh
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April 6, 2017 at 5:29 pm
OK I don’t see any reason why the ticket selector is squished on your screenshot, and you can see that it’s not squished on the single event post page here:
http://www.azuridgehotel.com/events/tiki-party-2017/
You can set the theme options to display the featured image on the above page by going to Theme Options > Blog and set
Display media on post page to On and save changes.
There’s one fix I can recommend for the /page-parts/post-content-masonry.php file. On line 156 it has this:
$img_content = '<img src="' . $image . '" alt="' . get_the_title() . '">';
which should be changed to this:
$img_content = '<img src="' . $image . '" alt="' . esc_attr( get_the_title() ) . '">';
The theme author really should fix that, but you can copy the post-content-masonry.php file into the child theme (be sure to put the file into a /page-parts/ folder) and make the fix to the copy.
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