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hvpaf
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August 7, 2017 at 1:59 pm
I just updated to v4.9.45.p and now I am getting the “Nothing in your Event Queue” error. It allows me to select a ticket and price but fails to display the form. I’ve read a few posts on this topic but I can’t seem to find a solution. I’m on a shared hosting plan and the server techs said that wp engine is supported but they don’t have the ability to set cashing rules. They did say it could be done in .htaccess with a mod-rewrite but I have no idea how to write the code.
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Tony
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August 7, 2017 at 2:38 pm
Hi there,
So you’re using WP Engine hosting and they say they can not setup caching exclusions?
That’s strange as multiple users are using EE on WP Engine and all have needed to contact support to have them setup exclusions on the server side caching (which they have done). We have some documentation providing an example of how to request they do this here:
https://eventespresso.com/wiki/setup-wpengine-hosting-event-espresso/
Whilst caching is the usual cause of the above, it’s not always the case, can you link me to an event so I can take look, please?
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hvpaf
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August 7, 2017 at 2:51 pm
Sorry I am not using WP Engine Hosting.
Here’s a link to the event: http://www.hvpaf.org/upcoming-events/college-fair-registration/
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Tony
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August 7, 2017 at 3:11 pm
I’m on a shared hosting plan and the server techs said that wp engine is supported but they don’t have the ability to set cashing rules.
Ok, can you explain this further then, please?
Are you saying that your hosting has server side caching that you can not disable or exclude pages from?
They did say it could be done in .htaccess with a mod-rewrite but I have no idea how to write the code.
You would need to request your hosting provider sets this up for you as this is not something we can provide support for.
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hvpaf
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August 7, 2017 at 4:22 pm
I went back to the service provider and they said it was possible to exclude certain files from cashing if I edit the .htaccess file. I’ve added this statement and it hasn’t cleared the issue.
<FilesMatch “^(events|registration-checkout|transactions|thank-you|registration-cancelled)$”>
FileETag None
Header unset ETag
Header set Cache-Control “max-age=0, no-cache, no-store, must-revalidate”
Header set Pragma “no-cache”
Header set Expires “Wed, 11 Jan 1984 05:00:00 GMT”
</FilesMatch>
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Tony
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August 8, 2017 at 5:13 am
As far as I am aware, that’s excluding files from caching, not pages on your site.
For example, if you have jpg’s used on your site you can set the above to tell the browser not to cache them locally, it doesn’t work the same way with the actual page on your site.
Who is your host?
Can you check with them if they have server side Page, Database or Object caching enabled on their server?
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