Support

Home Forums Event Espresso Premium Event Espresso Update deleted all classes online

Event Espresso Update deleted all classes online

Posted: October 1, 2019 at 11:48 am

Viewing 3 reply threads


Cara Livorio

October 1, 2019 at 11:48 am

Hi there, my website currently reads this: Maintenance Mode
Event Registration has been temporarily closed while system maintenance is being performed. We’re sorry for any inconveniences this may have caused. Please try back again later.

I updated event espresso, and now all of my events have been wiped off my system. This is really bad for my business right now. Please advise how to get back all of my data. Thank you.


Josh

  • Support Staff

October 1, 2019 at 12:01 pm

Hi Cara,

You actually need to finish the update.

You log into the WordPress dashboard, then click the links to Event Espresso > Maintenance, then follow the prompts to finish the update. The database update scripts will take only a few minutes.


Cara Livorio

October 1, 2019 at 12:08 pm

Thank you! The information is back.


Josh

  • Support Staff

October 1, 2019 at 12:17 pm

Yes that’s because the information wasn’t wiped away, the update just needed to be finished before continuing.

Viewing 3 reply threads

The support post ‘Event Espresso Update deleted all classes online’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso