Support

Home Forums Event Espresso Premium Event Espresso Unresponsive When Adding Multiple DateTimes/Tickets

Event Espresso Unresponsive When Adding Multiple DateTimes/Tickets

Posted: November 25, 2014 at 6:14 pm

Viewing 3 reply threads


Alice Brinkman

November 25, 2014 at 6:14 pm

Current running WordPress 4.0.1 and EventEspresso 4.2.3. We last upgraded EventEspresso in May.

Back in August, we were able to create a number of events with multiple DateTimes and Ticket Options. We were hoping to add new events this week, and now when we are trying to add multiple DateTimes or Ticket Options from the Edit Event screen, nothing happens. The page refreshes/reloads, but no new tickets are added or DateTimes. No error message is given, either. http://screencast.com/t/Ci8loQ3YKq


Lorenzo Orlando Caum

  • Support Staff

November 25, 2014 at 7:37 pm

Hi,

Could you backup your site and update to the current version of Event Espresso 4.4.5?

https://eventespresso.com/wiki/updating-event-espresso/


Lorenzo


Alice Brinkman

November 26, 2014 at 7:26 am

Thank you, Lorenzo. Updating to the latest version fixed the issue. I did want to make sure you heard that after doing this update, 4.4.5p still required me to manually update the calendar add-on. I assume that was expected?

Thanks again,
Jennifer Dyni


Lorenzo Orlando Caum

  • Support Staff

November 26, 2014 at 9:30 am

Hi Jennifer,

That may have been an older version of the Event Espresso 4 calendar. The recent versions can auto-update.


Lorenzo

Viewing 3 reply threads

The support post ‘Event Espresso Unresponsive When Adding Multiple DateTimes/Tickets’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso