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Event Espresso sends out both a global email and my custom email

Posted: July 10, 2018 at 9:22 am

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cprdave

July 10, 2018 at 9:22 am

Event Espresso sends out both a global email and my custom email to primary registrants.


Josh

  • Support Staff

    •

July 10, 2018 at 12:06 pm

Hi,

May I ask can you check to see if the Primary Registrant & Registrant contexts are both activated for that custom email type? If both are activated the Primary Registrant will get both emails.


cprdave

July 10, 2018 at 1:28 pm

Thank you, Josh. Yes, both were activated. I de-activated the Registrant context, and that fixed the problem. Thanks again!
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Updated by cprdave 6 years, 3 months ago ago

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