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Michael
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May 5, 2014 at 2:25 pm
Hi my site is riverstoneadventures.com I am having the following issues with EEPro
EE 3.1.36.1.P
WP 3.6.1
1) issues with multiple registry not allowing 2 people to register
2) credit card exp. date when entered it asks if you want to leave page.
3) I was told by a client unable to input their name in the name field.
Not sure if is a faulty version or an issue with the developer who installed. To me the price associated and what they gave me makes it seem that it was customized.
Laura from Ivy Cat recommended I post his and said to put her name out there we are thinking of using them to help us. Presently on 50% of the time are people able to register on our site without a problem. I am not a programmer!
Thank you.
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Lorenzo Orlando Caum
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May 5, 2014 at 2:33 pm
Hi Michael,
I see that you are running an older version of Event Espresso. Before I ask you to update, could you please share a link to an event page?
Also, please let me know if this is happening with a specific web browser.
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Lorenzo
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Michael
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May 5, 2014 at 2:41 pm
http://www.riverstoneadventures.com/event-registration/?ee=509
From there you can go to the payment page and see the credit card issue.
Also it is not allowing for multiple prices to be put in for an event. Example child and Adult. It is no on that registration page but another. The cc issue is on both safari and Firefox
Thanks
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Lorenzo Orlando Caum
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May 5, 2014 at 3:29 pm
Helo, I am seeing a very large credit card payment image in Firefox.
Could you try commenting out this line in your options.css file:
.posttext img {width: 97%;}
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Lorenzo
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Michael
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May 6, 2014 at 3:49 pm
I have made the change do you recommend installing the update?
Thanks Michael
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Lorenzo Orlando Caum
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May 6, 2014 at 4:43 pm
Yes, but please do backup your WordPress and the plugin folder before making any changes as the templates appear to be customized.
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Lorenzo
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