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Event Espresso phone app not working on iphoneXR

Posted: February 17, 2019 at 4:30 pm

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TREadvancedtraining

February 17, 2019 at 4:30 pm

My client is getting an error message when trying to open the phone app on her iphone XR. The message is ‘app needs to be updated by the developer’.
Has anyone seen this? Can it be fixed? Thanks!


Josh

  • Support Staff

    •

February 18, 2019 at 7:48 am

Hi,

Can you check to make sure they have version 2.6.5 of the Event Espresso 4 app?

Here’s a link to the installation wiki:
https://eventespresso.com/wiki/ee4-event-apps/#install-apple
and a link to its page on the Apple app store (requires iTunes)
http://evts.io/EE4_Apple_App
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Updated by Josh 5 years, 7 months ago ago

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