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Susan Perry
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June 8, 2023 at 11:09 am
Event Espresso is sending multiple copies of the confirmation registration emails. This client received 6-7 email messages for one registration.
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Tony
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June 8, 2023 at 12:15 pm
Hi there,
If you go to Event Espresso -> Messages, can you see the duplicate emails for this registrant?
Or, find the registration in Event Espresso -> Registrations and click the megaphone icon in the actions column. That will list messages triggered within EE itself. Does it show duplicate emails?
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Susan Perry
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June 9, 2023 at 11:51 am
This reply has been marked as private.
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Tony
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June 9, 2023 at 12:56 pm
Great, so is this a paid ticket or free?
Which payment method are you using?
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Susan Perry
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June 12, 2023 at 8:33 am
This is paid ticket and we are using the PayPal Pro payment method.
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