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Event espresso is sending a conformation email but not a receipt

Posted: August 27, 2022 at 1:49 pm

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jayhuffer711

August 27, 2022 at 1:49 pm

I need receipts and invoices to be emailed immediately upon completion of the registration process.All they are getting now is a confirmation.


Sam

  • Support Staff

August 29, 2022 at 5:29 am

Hello,

Thank you for contacting us.

If you want to send the receipt through email to the Registrant then you can try this shortcode: [RECEIPT_URL]

For that you go to EE > Messages > Default Message Templates > Edit the Primary Registrant email for “Registration Approved” message type > There you can add the shortcode and save the changes.

Hope that helps.

Thank you.

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