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Troy Timmer
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November 18, 2014 at 9:39 am
We have had multiple exchanges about this problem but it never gets fixed. Please view our online shopping site to see how EE keeps creating products everytime we have a registration for a product. https://wm118.infusionsoft.com/app/storeFront/showStoreFront
Please respond to me at gmcneill@contractors.net rather than Troy
Thanks,
Gail McNeill
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Sidney Harrell
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November 18, 2014 at 9:57 am
We’ll need wp-admin login credentials and ftp login credentials to run some tests. I know we’ve fixed at least three previous instances where IS has failed to document the required formatting for strings sent to their API, leading to mismatches between what we send them and what they return from their API. It would not surprise me to find another special character that IS escapes when storing into their system (reasonable) and fails to un-escape when returning the string from an API query.
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Troy Timmer
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November 18, 2014 at 12:38 pm
redacted
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This reply was modified 10 years ago by
 Josh. Reason: removed the credentials, please don't post these to the forums
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Josh
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November 18, 2014 at 3:01 pm
Hi Troy,
Please do not post FTP credentials or WordPress admin credentials here in the forums. Instead, please forward them here:
https://eventespresso.com/send-login-details/
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Troy Timmer
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November 19, 2014 at 9:51 am
Thanks, I was concerned about that but didn’t know how to get them to you.
I know Troy’s email is on the account but could you please respond to me so I know what is happening?
Gail
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Sidney Harrell
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November 19, 2014 at 11:28 am
Hi Gail,
Can you actually resend them through that link that Josh posted? I tried the credentials that you posted, and I couldn’t get into the wp-admin.
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