Support

January 12, 2016 at 1:23 pm

Hi Peter,

If you’re logged into the site do the errors persist? If not, can you contact your host to see if they can check if there are no-cache rules that were previously set up and are continuing to function?

January 12, 2016 at 3:00 pm

If the errors do persist while you’re logged in, that indicates it’s not a caching issue. One other thing to check is if the site is running low on memory. You can get a better idea what’s happening by capturing the errors to an error log.

What you can next is enable WP_DEBUG logging so it can capture the actual database error. You can actually set it to log only so the warnings and notices do not display all over the site if there are deprecated notices being thrown by your WordPress theme or something. You add the following to your wp-config.php file and replace where it normally sets WP_DEBUG to false:

define( 'WP_DEBUG', true ); 
if ( WP_DEBUG ) {
    define( 'WP_DEBUG_LOG', true );
    define( 'WP_DEBUG_DISPLAY', false );
}

Then it will log files to the wp-content/debug.log file, and when you test a registration and see it hang it should capture that error.

January 13, 2016 at 4:22 pm

You’re welcome Peter.