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Event Espresso causing fatal errors when activated

Posted: July 27, 2017 at 3:31 pm

Viewing 10 reply threads


mvbia

July 27, 2017 at 3:31 pm

Recently purchased event espresso, and have had my site shut down off and on all day. When I install and activate, it takes me first to a maintenance mode and asks that I update my tables. Everytime it does so it shuts down the whole site.

Also, while I have event espresso active It gives me an error whenever I try to access my wordpress dashboard.

Have no idea what to do. Would love some help.


Josh

  • Support Staff

    •

July 27, 2017 at 4:12 pm

Hi there,

Can you check the error log file on the server to find the actual fatal error? The actual fatal error will tell us what needs to be done next to address this. Also, if the server is running PHP 5.3 or lower you’ll need to contact your host and ask them to upgrade the server to use PHP 5.4 or greater.


mvbia

July 27, 2017 at 4:33 pm

Okay, well it seems like a lot is going on.

When I try to just install the decaf version from the plugin directory, I receive the following message:

Installation failed: Could not copy file. event-espresso-decaf/core/third_party_libs/cssinliner/vendor/symfony/css-selector/Symfony/Component/CssSelector/XPath/Extension/AttributeMatchingExtension.php


mvbia

July 27, 2017 at 4:43 pm

When I upload EE4, I receive the following messages as soon as I activate it:

WordPress database error: [Table ‘db616055.wp_esp_question_group’ doesn’t exist]
SELECT QSG_system FROM wp_esp_question_group WHERE QSG_system != 0

WordPress database error: [Table ‘db616055.wp_esp_question_group’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question_group

WordPress database error: [Table ‘db616055.wp_esp_question_group’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question_group

WordPress database error: [Table ‘db616055.wp_esp_question’ doesn’t exist]
SELECT QST_system FROM wp_esp_question WHERE QST_system != ”

WordPress database error: [Table ‘db616055.wp_esp_question’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question

WordPress database error: [Table ‘db616055.wp_esp_question_group_question’ doesn’t exist]
INSERT INTO wp_esp_question_group_question (QSG_ID, QST_ID, QGQ_order) VALUES (0, 0, 1)

WordPress database error: [Table ‘db616055.wp_esp_question’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question

WordPress database error: [Table ‘db616055.wp_esp_question_group_question’ doesn’t exist]
INSERT INTO wp_esp_question_group_question (QSG_ID, QST_ID, QGQ_order) VALUES (0, 0, 2)

WordPress database error: [Table ‘db616055.wp_esp_question’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question

WordPress database error: [Table ‘db616055.wp_esp_question_group_question’ doesn’t exist]
INSERT INTO wp_esp_question_group_question (QSG_ID, QST_ID, QGQ_order) VALUES (0, 0, 3)

WordPress database error: [Table ‘db616055.wp_esp_question’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question

WordPress database error: [Table ‘db616055.wp_esp_question_group_question’ doesn’t exist]
INSERT INTO wp_esp_question_group_question (QSG_ID, QST_ID, QGQ_order) VALUES (0, 0, 4)

WordPress database error: [Table ‘db616055.wp_esp_question’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question

WordPress database error: [Table ‘db616055.wp_esp_question_group_question’ doesn’t exist]
INSERT INTO wp_esp_question_group_question (QSG_ID, QST_ID, QGQ_order) VALUES (0, 0, 5)

WordPress database error: [Table ‘db616055.wp_esp_question’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question

WordPress database error: [Table ‘db616055.wp_esp_question_group_question’ doesn’t exist]
INSERT INTO wp_esp_question_group_question (QSG_ID, QST_ID, QGQ_order) VALUES (0, 0, 6)

WordPress database error: [Table ‘db616055.wp_esp_question’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question

WordPress database error: [Table ‘db616055.wp_esp_question_group_question’ doesn’t exist]
INSERT INTO wp_esp_question_group_question (QSG_ID, QST_ID, QGQ_order) VALUES (0, 0, 7)

WordPress database error: [Table ‘db616055.wp_esp_question’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question

WordPress database error: [Table ‘db616055.wp_esp_question_group_question’ doesn’t exist]
INSERT INTO wp_esp_question_group_question (QSG_ID, QST_ID, QGQ_order) VALUES (0, 0, 8)

WordPress database error: [Table ‘db616055.wp_esp_question’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question

WordPress database error: [Table ‘db616055.wp_esp_question_group_question’ doesn’t exist]
INSERT INTO wp_esp_question_group_question (QSG_ID, QST_ID, QGQ_order) VALUES (0, 0, 9)

WordPress database error: [Table ‘db616055.wp_esp_question’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question

WordPress database error: [Table ‘db616055.wp_esp_question_group_question’ doesn’t exist]
INSERT INTO wp_esp_question_group_question (QSG_ID, QST_ID, QGQ_order) VALUES (0, 0, 10)

Notice: WPDB Error “Table ‘db616055.wp_esp_message_template_group’ doesn’t exist” while running wpdb method “get_results” with arguments [“SELECT Message_Template_Group.GRP_ID AS ‘Message_Template_Group.GRP_ID’, Message_Template_Group.MTP_name AS ‘Message_Template_Group.MTP_name’, Message_Template_Group.MTP_description AS ‘Message_Template_Group.MTP_description’, Message_Template_Group.MTP_user_id AS ‘Message_Template_Group.MTP_user_id’, Message_Template_Group.MTP_messenger AS ‘Message_Template_Group.MTP_messenger’, Message_Template_Group.MTP_message_type AS ‘Message_Template_Group.MTP_message_type’, Message_Template_Group.MTP_is_global AS ‘Message_Template_Group.MTP_is_global’, Message_Template_Group.MTP_is_override AS ‘Message_Template_Group.MTP_is_override’, Message_Template_Group.MTP_deleted AS ‘Message_Template_Group.MTP_deleted’, Message_Template_Group.MTP_is_active AS ‘Message_Template_Group.MTP_is_active’ FROM wp_esp_message_template_group AS Message_Template_Group WHERE Message_Template_Group.MTP_deleted in D:\Users\M\mainstreet\www.mainstreetmarkham.com\wp-content\plugins\event-espresso-core-reg\core\db_models\EEM_Base.model.php on line 2264

Notice: WPDB AGAIN: Error “Table ‘db616055.wp_esp_message_template_group’ doesn’t exist” while running the same method and arguments as before. Automatically attempting to fix EE Addons DB in D:\Users\M\mainstreet\www.mainstreetmarkham.com\wp-content\plugins\event-espresso-core-reg\core\db_models\EEM_Base.model.php on line 2264

As well, when I try to access my wordpress dashboard, only this shows up:

EE_Error thrown

WPDB Error: “Table ‘db616055.wp_esp_message_template_group’ doesn’t exist”


mvbia

July 27, 2017 at 4:54 pm

As well, when I try to perform the database update, it first of all asks me to update event espresso to 4.9.0, even though I’m using the version that is provided.

Following this, these error messages appear:

Unknown fatal error occurred: WPDB Error: “Table ‘db616055.wp_esp_message_template_group’ doesn’t exist”
WordPress database error: [Table ‘db616055.wp_esp_question’ doesn’t exist]
SELECT COUNT(*) FROM wp_esp_question WHERE QST_system = ’email’

WordPress database error: [Table ‘db616055.wp_esp_question_group’ doesn’t exist]
SELECT QSG_system FROM wp_esp_question_group WHERE QSG_system != 0

WordPress database error: [Table ‘db616055.wp_esp_question_group’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question_group

WordPress database error: [Table ‘db616055.wp_esp_question_group’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question_group

WordPress database error: [Table ‘db616055.wp_esp_question’ doesn’t exist]
SELECT QST_system FROM wp_esp_question WHERE QST_system != ”

WordPress database error: [Table ‘db616055.wp_esp_question’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question

WordPress database error: [Table ‘db616055.wp_esp_question_group_question’ doesn’t exist]
INSERT INTO wp_esp_question_group_question (QSG_ID, QST_ID, QGQ_order) VALUES (0, 0, 1)

WordPress database error: [Table ‘db616055.wp_esp_question’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question

WordPress database error: [Table ‘db616055.wp_esp_question_group_question’ doesn’t exist]
INSERT INTO wp_esp_question_group_question (QSG_ID, QST_ID, QGQ_order) VALUES (0, 0, 2)

WordPress database error: [Table ‘db616055.wp_esp_question’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question

WordPress database error: [Table ‘db616055.wp_esp_question_group_question’ doesn’t exist]
INSERT INTO wp_esp_question_group_question (QSG_ID, QST_ID, QGQ_order) VALUES (0, 0, 3)

WordPress database error: [Table ‘db616055.wp_esp_question’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question

WordPress database error: [Table ‘db616055.wp_esp_question_group_question’ doesn’t exist]
INSERT INTO wp_esp_question_group_question (QSG_ID, QST_ID, QGQ_order) VALUES (0, 0, 4)

WordPress database error: [Table ‘db616055.wp_esp_question’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question

WordPress database error: [Table ‘db616055.wp_esp_question_group_question’ doesn’t exist]
INSERT INTO wp_esp_question_group_question (QSG_ID, QST_ID, QGQ_order) VALUES (0, 0, 5)

WordPress database error: [Table ‘db616055.wp_esp_question’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question

WordPress database error: [Table ‘db616055.wp_esp_question_group_question’ doesn’t exist]
INSERT INTO wp_esp_question_group_question (QSG_ID, QST_ID, QGQ_order) VALUES (0, 0, 6)

WordPress database error: [Table ‘db616055.wp_esp_question’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question

WordPress database error: [Table ‘db616055.wp_esp_question_group_question’ doesn’t exist]
INSERT INTO wp_esp_question_group_question (QSG_ID, QST_ID, QGQ_order) VALUES (0, 0, 7)

WordPress database error: [Table ‘db616055.wp_esp_question’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question

WordPress database error: [Table ‘db616055.wp_esp_question_group_question’ doesn’t exist]
INSERT INTO wp_esp_question_group_question (QSG_ID, QST_ID, QGQ_order) VALUES (0, 0, 8)

WordPress database error: [Table ‘db616055.wp_esp_question’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question

WordPress database error: [Table ‘db616055.wp_esp_question_group_question’ doesn’t exist]
INSERT INTO wp_esp_question_group_question (QSG_ID, QST_ID, QGQ_order) VALUES (0, 0, 9)

WordPress database error: [Table ‘db616055.wp_esp_question’ doesn’t exist]
SHOW FULL COLUMNS FROM wp_esp_question

WordPress database error: [Table ‘db616055.wp_esp_question_group_question’ doesn’t exist]
INSERT INTO wp_esp_question_group_question (QSG_ID, QST_ID, QGQ_order) VALUES (0, 0, 10)


Josh

  • Support Staff

    •

July 27, 2017 at 11:36 pm

It appears your host has set the database permissions to not allow your database user to create new tables. They’ll need to allow creating new tables before you can use EE4 on your server.


mvbia

July 28, 2017 at 2:08 pm

Hi there. My database user has full rights to the database, and I have confirmed this with my host. This is not the issue.


Josh

  • Support Staff

    •

July 28, 2017 at 5:20 pm

In any case, if you go to the Event Espresso > Maintenance > Reset page there’s an option there to reset and delete all of the tables. Somewhere along the way there’s an option that got written to the wp_options table that is saying that the EE database tables have been created, but they clearly haven’t been created yet.


mvbia

August 1, 2017 at 10:58 am

We currently have the events calendar active on our site – do you think maybe it could be in conflict with event espresso? Have there been issues reported with that plugin?


mvbia

August 1, 2017 at 10:58 am

We currently have the events calendar active on our site – do you think maybe it could be in conflict with event espresso? Have there been issues reported with that plugin?


Josh

  • Support Staff

    •

August 1, 2017 at 1:49 pm

I actually have The Events Calendar plugin activated on my site along with Event Espresso, and I don’t see any issues there.

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Updated by Josh 7 years, 5 months ago ago

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