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tchabitat
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November 20, 2020 at 5:57 am
On our messages, any message template that uses [CO_FORMATTED_EMAIL] and [CO_EMAIL] shortcodes is not pulling in the correct email address. I have my personal email as the site admin but the event registrations should use a different one. I have that one set up in the EE settings page but it is still pulling the wp-admin email. Is this a common problem? Do you know of a way to fix that without manually adjusting every single variation/recipient or each of the messages?
Thanks for the help!
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Tony
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November 20, 2020 at 8:20 am
Hi there,
The code to parse [CO_EMAIL] (or similar) explicitly uses the organization config for its value, like this:
case '[CO_EMAIL]':
case '[ESPRESSO_ADMIN_EMAIL]':
return EE_Registry::instance()->CFG->organization->get_pretty('email');
break;
“For CO_EMAIL or ESPRESSO_ADMIN_EMAIL pull the value from the Organization Config (CFG)”
That config is in Event Espresso -> General Settings -> Your Organization and it shouldn’t be pulling the value from anywhere else.
However, are you sure something isn’t hooking in and changing the value using wp_mail() after EE has parsed the email?
Have you tested using another shortcode in place of the above (or a hardcoded different admin email) to see if the wrong value is then still used when the message triggers?
Is this on a single site or multi-site install?
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tchabitat
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November 24, 2020 at 9:56 am
When I paste the [CO_EMAIL] shortcode into certain templates it works (such as the Primary Regstrant “Registration Approved” email) but it doesn’t work in the Regstrant “Registration Approved” email. I copy/pasted the exact same shortcode into both messages but they pull different results. Any idea why that would happen?
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Tony
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November 25, 2020 at 2:42 am
Is this on a single site or multi-site install?
Which section are you adding the shortcode to?
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