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Ruben
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July 4, 2016 at 2:52 am
Quite a few fields are missing, and the text box text is white, this is since a few weeks.
– There are no errors in the console
– WordPress 4.5.3
– EE 4.9.2 (database has been migrated)
– Everything else is also up to date
What could be the issue? See below image as well.
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Tony
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July 4, 2016 at 7:33 am
Hi Ruben,
Generally this would be caused by a JS error within the admin.
EE 4.9.2 (database has been migrated)
How was the site database migrated over?
Have you recently moved servers or did you change domains?
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Ruben
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July 4, 2016 at 12:57 pm
Hi there,
The database was migrated yesterday using the built in tool (I received a message about requiring the migration). This problem was already there before the migration on 4.8.32.
Deactivating the EE Mailchimp plugin resolved the issue 🙂 the plugin currently isn’t configured (it was before). That might cause the issue, but seems to be a bug either way.
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Tony
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July 4, 2016 at 4:34 pm
The database was migrated yesterday using the built in tool (I received a message about requiring the migration). This problem was already there before the migration on 4.8.32.
Ah, my apologies.
I thought you meant the site itself had been migrated not the EE migrations but moving the site from one server/domain to another.
Deactivating the EE Mailchimp plugin resolved the issue ???? the plugin currently isn’t configured (it was before). That might cause the issue, but seems to be a bug either way.
Thank you for letting us know, I will create a ticket to investigate this further.
Do you have access to the servers error logs? It may show why MailChimp add-on caused the error so we can narrow this down some.
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