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Event Edit Add Media Button Not Working

Posted: May 12, 2017 at 8:06 am

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swosna

May 12, 2017 at 8:06 am

I go to edit event page. Drop cursor in descriptive body box, click Add Media button to insert a picture, and nothing happens. The button looks like it clicks, but nothing happens. Using Firefox, Chrome, and Internet Explorer.


swosna

May 12, 2017 at 8:10 am

EE Version 4.9.38.p
Had upgraded from EE 4 Decaf Version 4.9.38.decaf (it is deactivated, should I delete this now?)

An aside question not related to present issue — What if next year, my clients do not want to renew the EE license and want to go back to decaf free version, is that doable?


swosna

May 12, 2017 at 8:12 am

WP version 4.7.4 hosting is via 1and1.com


Josh

  • Support Staff

May 12, 2017 at 8:20 am

Hi there,

I go to edit event page. Drop cursor in descriptive body box, click Add Media button to insert a picture, and nothing happens.

Does nothing happen if all other plugins are temporarily deactivated and the site is temporarily switched to the default WordPress theme?

What if next year, my clients do not want to renew the EE license and want to go back to decaf free version, is that doable?

Yes the basic function will be there however they’ll have limited access to what they can access/edit because the decaf version doesn’t have the advanced event editor, custom registration forms, and custom messages features.

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