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Event Details Displaying Twice – Once in Details and Once in Description

Posted: April 20, 2019 at 3:04 am

Viewing 5 reply threads


harvestlife

April 20, 2019 at 3:04 am

I did an inspect to find the portion of the code that I need to remove (the part from Details down to where Price, Description and Amount are displayed), but I don’t know how to remove it. I added the code from my inspect to Simple CSS and added
{
display:none
}
but it is still there. Can anyone help? #newbie


Tony

  • Support Staff

April 22, 2019 at 6:47 am

Hi there,

Can you link us to the page in question so we can take a look at this, please?

I’m guessing you mean the details within the ‘show details’ section of the ticket selector?


harvestlife

April 23, 2019 at 10:37 am

http://harvestlife.org/events/changing-lives-together-golf-classic/

These are my goals:
(1)To create a Team Registration where there are 4 shirts included and the ability to select sizes for all 4 shirts
(2)To configure products for our various sponsorships that have either 4 shirts, 2 shirts or 1 shirt included. I created 4 shirts that have a price of 0.00 to be able to include them in the packages for no cost.
(3)Is there a way for me to associate the shirt size question with only the products that offer shirts?
(4)I also created a single shirt “Golf Shirt” with a price of $25 that would be available to add to the team product where not all team members wanted shirts.
(5)Also, I would like to show the particulars about each package, but don’t want them to show up twice. I think I’m confusing myself because we have so many variables.
ALSO – **My event times are displaying incorrectly on the page (the times are all correct when I look at my datetimes on the back end of EE); I am on a PC running Windows 10 Pro – my only options for time are all UTC; I don’t have any other options to choose from**


Tony

  • Support Staff

April 24, 2019 at 3:28 am

Thank you for the link, but I can’t see the event content twice on that page?

I see the datetimes and then the tickets, is that what you mean by double the content?

(1)To create a Team Registration where there are 4 shirts included and the ability to select sizes for all 4 shirts

To do with within EE you need to create a ticket bundle, which it looks like you have already done with the ‘with Shirts’ tickets.

(2)To configure products for our various sponsorships that have either 4 shirts, 2 shirts or 1 shirt included. I created 4 shirts that have a price of 0.00 to be able to include them in the packages for no cost.

A separate ticket? I don’t think using a separate ticket for this will work for you, you would need to combine the t-shirt with a ticket option.

If you create a separate ticket for t-shirts EE will ask the even questions for each of those tickets, which leads onto….

(3)Is there a way for me to associate the shirt size question with only the products that offer shirts?

Not currently, questions are assigned to the event itself, so you can ask the PRimary attendee X question groups and then any additional registrants (tickets) Y question groups, but not questions for specific tickets.

(5)Also, I would like to show the particulars about each package, but don’t want them to show up twice. I think I’m confusing myself because we have so many variables.

So do you not want the datetime list above the ticket selector?

You can hide that with some CSS:

.single-espresso_events .event-datetimes {
    display: none;
}

Add that to Appearance -> Customize -> Additional CSS.

ALSO – **My event times are displaying incorrectly on the page (the times are all correct when I look at my datetimes on the back end of EE); I am on a PC running Windows 10 Pro – my only options for time are all UTC; I don’t have any other options to choose from**

Is that in your Windows system settings or on the site?

The timezone setting you set is on the site, so go to /wp-admin/

Then Settings -> General -> Timezone.


harvestlife

May 3, 2019 at 10:06 pm

My timezone is set to New York in Settings/General/Timezone – event times are displaying incorrectly on the event page. I set my event to start at 9:00 am, but the time on the page is showing 5:00 am.

I tried to use the embed code to add my ticket selector to a page on a second site that we own, but I’m getting an error message.

The embed code is <div style=”width:100%; height: 500px;”>
<iframe src=”http://harvestlife.org?event=31387&ticket_selector=iframe&#8221; width=”100%” height=”100%”></iframe>
</div>

But the error message says, The webpage at https://harvestlife.org/?event=31387&ticket_selector=iframe might be temporarily down or it may have moved permanently to a new web address.

It’s adding an s to the http…is that an issue?


Tony

  • Support Staff

May 7, 2019 at 3:49 am

My timezone is set to New York in Settings/General/Timezone – event times are displaying incorrectly on the event page. I set my event to start at 9:00 am, but the time on the page is showing 5:00 am.

Ok, in that case, it’s usually down to another plugin or the theme incorrectly using the date_default_timzone_set() function which causes issues with WordPress (and therefore EE) timezones.

Can you send me a copy of the theme so I can take a quick look at the code? I’ll need the .zip file downloaded from ThemeForest.

I tried to use the embed code to add my ticket selector to a page on a second site that we own, but I’m getting an error message.

I’m not getting any errors on the above, which page do you see the error on?

It’s adding an s to the http…is that an issue?

It looks like the site is set to load over HTTPS, so it should be adding the s, is that a recent change?

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