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Event dates not showing up on one event only?

Posted: April 24, 2015 at 9:17 am

Viewing 5 reply threads


Alexander Quesada

April 24, 2015 at 9:17 am

So I just noticed this morning that my one event does not have the event dates or tickets showing up. It was fine yesterday and I have not changed anything since then. All the others are working fine and I compared them to each other to make sure they were posted up with similar settings.

This page is where I have the problem:
http://prestigemedical.org/events/cpr-first-aid-combo-course/

Here are other events that are working fine:
http://prestigemedical.org/enrollment-page/


Lorenzo Orlando Caum

  • Support Staff

April 24, 2015 at 9:26 am

Hi,

The event looks incomplete (no ticket information). Try republishing it.


Lorenzo


Alexander Quesada

April 24, 2015 at 9:31 am

I did try that, I updated it then tried to unpublish and republish.. It has plenty of events and tickets available.


Lorenzo Orlando Caum

  • Support Staff

April 24, 2015 at 9:36 am

Approximately how may ticket options are there?

Do you see the same thing if you recreate the event?


Lorenzo


Alexander Quesada

April 24, 2015 at 10:17 am

Ugh, as I was transfering to a new page I noticed the problem.

The tickets had a “sell until” date of yesterday, so they stopped selling.

Sorry, that was a silly mistake.


Tony

  • Support Staff

April 24, 2015 at 10:25 am

Thank you for letting use know Alaxander.

I’ll mark this thread resolved, please feel free to start a new thread with any questions you may have.

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