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event date will not update

Posted: July 13, 2022 at 1:38 pm

Viewing 5 reply threads


Lower Susquehanna Synod Events

July 13, 2022 at 1:38 pm

repeated attempts to edit an event with a new event date are met with the event reverting back to the original date


Joao Victor

  • Support Staff

July 19, 2022 at 6:54 pm

Hi there!

Joao from the Event Espresso support team. Thanks for contacting us!

It seems to be a conflict with a third-party plugin since I was not able to reproduce it in my local environment. Could you please run a testing conflict following our article: https://eventespresso.com/wiki/troubleshooting-checklist/?

Cheers,


Lower Susquehanna Synod Events

July 25, 2022 at 5:50 pm

Hi Joao,
This is Jason, the developer for the site that was having the issue. I was able to find out that the plugin called “Seriously Simple Podcasting” seems to have caused this issue. When I disabled that plugin, EE started working as normal. Would you be able to see if there would be a fix to work with this plugin? Thanks!


Tony

  • Support Staff

July 26, 2022 at 5:35 am

Hi there,

I tried to reproduce this using the above plugin but I’m not running into an issue.

I’ve installed & activated “Seriously Simple Podcasting”, enabled it on the EE event post type and then edited a DateTime event start/end and ticket sale starts/until date without an issue.

Is there something else I need to reproduce this?

https://monosnap.com/file/CKrUg7sMHNNxb4ZTailsGEB95APRPa


Lower Susquehanna Synod Events

July 26, 2022 at 5:36 pm

I’m not sure. As soon as I enable that plugin, event espresso stops showing the calendar popup when clicking into those fields.


Joao Victor

  • Support Staff

July 29, 2022 at 4:35 pm

Hi there,

Thanks for getting back to us.

To make sure that our setup has the same settings as yours, could you share your temporary WordPress credentials through this URL
https://eventespresso.com/send-login-details/?

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