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Fakta Kurser
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April 17, 2023 at 5:45 am
Hi there
I’m having problems creating event datetimes and tickets after the last update.
Usually it’s seamless to connect the relevant ticket to a certain event datetime – but not now.
E.g. I’ve created 2 separate event datetimes and 2 tickets.
When I try to wing off the ticket that doesn’t go with the certain event datetime, I get this error message:
The ticket you are attempting to unassign from this datetime cannot be unassigned because the datetime is the only remaining datetime for the ticket. Tickets must always have at least one datetime assigned to them.
Although I still have 1 left and assigned.
What do I do wrong?
Or is there a bug after the update?
Looking forward to hearing from you soon.
Thank you!
/Lotte
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Tony
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April 17, 2023 at 6:51 am
Hi Lotte,
Are you using the Advanced editor or Legacy? (I’m guessing legacy)
Go to Event Espresso -> Events -> Default Settings (tab).
Set “Activate Advanced Editor?” to Advanced Editor and save.
Now try creating/editing an event, you should then be using the advanced editor. Same issue then?
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