It turns out that an “Event Contributor” role means nothing to Event Espresso 3. It’s likely that role was added by another plugin or something. You will need to install the EE3 Roles and Permissions add-on, then you can assign the “Espresso Master Admin” role to a user account and they’ll be able to access Event Espresso 3 features. Here’s a link to the documentation that you can follow:
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