|
Alexander Vesnenok
|
November 11, 2014 at 10:23 am
None of the tickets were sold but my calendar thinks that they are all sold.
http://satoura.mystagingwebsite.com/package/%D0%BF%D0%B5%D1%88%D0%B5%D1%85%D0%BE%D0%B4%D0%BD%D0%B0%D1%8F-%D1%8D%D0%BA%D1%81%D0%BA%D1%83%D1%80%D1%81%D0%B8%D1%8F-%D0%BF%D0%BE-%D0%B0%D0%BC%D1%81%D1%82%D0%B5%D1%80%D0%B4%D0%B0%D0%BC%D1%83/
|
|
Lorenzo Orlando Caum
|
November 11, 2014 at 11:46 am
Hi Alexander,
Are the ticket selectors turned off for this event? I can’t determine if this event is active.
—
Lorenzo
|
|
Alexander Vesnenok
|
November 11, 2014 at 12:02 pm
They were. I switched then on. It didn’t help. Tickets are still sold out in the calendar.
|
|
Alexander Vesnenok
|
November 12, 2014 at 3:24 am
Hello, Can I expect any other recommendation on how to solve my problem? Thank you.
|
|
Lorenzo Orlando Caum
|
November 12, 2014 at 12:43 pm
Hi,
Could you provide a link to the calendar page? I tried using Chrome to translate but did not see a link in your sites navigation menu.
—
Lorenzo
|
|
Alexander Vesnenok
|
November 12, 2014 at 12:47 pm
http://satoura.mystagingwebsite.com/package/%D0%BF%D0%B5%D1%88%D0%B5%D1%85%D0%BE%D0%B4%D0%BD%D0%B0%D1%8F-%D1%8D%D0%BA%D1%81%D0%BA%D1%83%D1%80%D1%81%D0%B8%D1%8F-%D0%BF%D0%BE-%D0%B0%D0%BC%D1%81%D1%82%D0%B5%D1%80%D0%B4%D0%B0%D0%BC%D1%83/
here is the link to the package with EE4 calendar plugin
|
|
Josh
|
November 12, 2014 at 12:51 pm
Hi Alexander,
I checked the page you linked to and I don’t see any events posted to the calendar. Is there a specific calendar date I should look at?
|
|
Alexander Vesnenok
|
November 12, 2014 at 12:51 pm
for some reason Calendar starts from August instead of currant month. You’ll have to scroll to November. There are some events assigned.
Here is the event itself. You can buy tickets there
http://satoura.mystagingwebsite.com/events/%D0%BF%D0%B5%D1%88%D0%B5%D1%85%D0%BE%D0%B4%D0%BD%D0%B0%D1%8F-%D1%8D%D0%BA%D1%81%D0%BA%D1%83%D1%80%D1%81%D0%B8%D1%8F-%D0%BF%D0%BE-%D0%B0%D0%BC%D1%81%D1%82%D0%B5%D1%80%D0%B4%D0%B0%D0%BC%D1%83/
|
|
Josh
|
November 12, 2014 at 1:03 pm
Hi Alexander,
Can you let me know what is set for the ticket quantity limits for each of the tickets for the event? This will help us investigate what’s causing this. The Quantity limit is outlined in this screenshot:
https://www.evernote.com/shard/s4/sh/63559fd4-7a09-42c8-81db-875a3d6e33ed/749114d64b59746ba4cfb541eb856fd7
|
|
Alexander Vesnenok
|
November 12, 2014 at 1:04 pm
I set it to 30 for every date
|
|
Josh
|
November 12, 2014 at 2:44 pm
Is there anything set for the tickets as well? Limits can be set for dates and per tickets.
|
|
Alexander Vesnenok
|
November 12, 2014 at 2:49 pm
https://dl.dropboxusercontent.com/u/27611752/screenshot_event_settings.jpg
|
|
Lorenzo Orlando Caum
|
November 14, 2014 at 10:14 am
Hi Alexander, I can see a handful of events on your site and they are available for registration via the sidebar calendar:
http://cl.ly/image/152V2r3U143X
Is this issue still occurring? If so, what month should we be viewing?
Thanks
—
Lorenzo
|
|
Alexander Vesnenok
|
November 14, 2014 at 10:25 am
Thank you. I haven’t tested it yet.
I changed to EE 4.5 and Event Espresso 4 Calendar (pre-release) v3.1.0.beta.001. It didn’t work on EE 4.4.5 and EE4 Events Calendar Add-on v3.2.0.p.
It looks like my Calendar (pre-release) version is lower than the production one. Is that ok?
|
|
Lorenzo Orlando Caum
|
November 14, 2014 at 11:48 am
Hi Alexander,
This combination should work:
Event Espresso 4.5 prerelease + EE4 Calendar 3.2
—
Lorenzo
|
|
Alexander Vesnenok
|
November 14, 2014 at 12:08 pm
Lorenzo,
I can confirm. This combination is working and I can register for the events. But for some reason EE4 Calendar 3.2 starts from august and not from the current month. With 4 Calendar (pre-release) v3.1.0.beta.001 it started from the current month.
PS. All these appear in a widget. I didn’t test calendar shortcodes yet
Alexander.
|
|
Lorenzo Orlando Caum
|
November 14, 2014 at 1:02 pm
Hi, I was able to duplicate this on a testing site. I’ve asked a developer to take a look and I’ll update this post once I have more information. Its approaching the weekend so it may be Monday before I hear back.
Thanks
—
Lorenzo
|
