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Event calendar – disappearing and or not populating on website

Posted: February 24, 2020 at 3:38 am

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brushesandbarstools

February 24, 2020 at 3:38 am

event calendar is not populating after copying short-code to wordpress page. I have the most updated event calendar plugin. I cannot figure out how to ge the calendar to populate on the site. The only thing that comes up is “online registration and ticketing powered by event espresso”.


Josh

  • Support Staff

February 24, 2020 at 6:57 am

Hi,

That sounds like there’s a JavaScript error on the page. May I ask was the shortcode placed into the native WordPress editor or into a page builder plugin’s editor?

You could check the page in your browser’s developer tools console and look for a JavaScript. There may be a conflict or a script that’s not loading in the correct location.


brushesandbarstools

February 24, 2020 at 7:49 am

Hey Josh,

Thank you for the quick response. It was loaded into a page builder plugin’s editor. When looking at the Javascript what would I be looking for to determine if there was a conflict or a script not loading correctly?


Josh

  • Support Staff

February 24, 2020 at 7:59 am

The error message would indicate what’s going on. Can you try adding the shortcode to the native WordPress page editor instead?


brushesandbarstools

February 24, 2020 at 8:10 am

added shortcode to native wordpress page editor and it worked!

Thank you josh for your help and excellent customer support!

Have a great day.

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