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ChiroEurope
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October 4, 2022 at 5:30 am
Hi there, we have created a new use / capability for a few people to use this app. When they try and log in, the first window says my website doesnt have SSL security. I can categorically say that it does. (Checked cPanel) Clicking continue on the app warning Window then just loops back to the login for them.
As admin I can log in and use the app, although I did once get the same message but could continue working, and the App works fine for me.
My IT people are getting the same problem.
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ChiroEurope
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October 4, 2022 at 5:56 am
This reply has been marked as private.
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Tony
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October 4, 2022 at 6:07 am
Hi there,
Your site loads over HTTP, it does NOT redirect requests to HTTPS automatically.
You haven’t posted any links to your site so I won’t post them in a public reply, but what the app does… is send a request HEAD request to the domain you input into the app using HTTP to see if a valid response is returned… or a redirect to HTTPS.
Your site returns a valid response for the HTTP request so the app isn’t redirected to HTTPS and therefore throws the above error/notice to show the current request is insecure. You DO have a valid SSL cert… but then you load both HTTP and HTTPS versions of the site?
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The capabilities you have on that account are not going to be enough to view most of the app.
What do you want them to view in the app?
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ChiroEurope
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October 4, 2022 at 6:45 am
Firstly, thanks for the quick reply. I need that user to be able to view the events, scan their QR code or check them in manually.
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ChiroEurope
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October 4, 2022 at 12:01 pm
I think I can answer my own question. When I look up the instructions for this, the minimum user capabilities are listed near the bottom of this page https://eventespresso.com/wiki/ee4-event-apps/. Of those my IT people seem to have used on 3 of them. no idea why,
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Tony
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October 5, 2022 at 3:20 am
Of those my IT people seem to have used on 3 of them. no idea why,
Sorry, I’m not sure what this means.
Do you now have it working as expected?
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ChiroEurope
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October 5, 2022 at 6:52 am
On that page it lists 12 capabilities that are required, possibly 16?
The screenshot from the code shows only 3 of them actually set up on my site.
You asked what the user needed to be able to do, I assume those 12-16 capabilities are what is needed for my purpose?
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Tony
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October 5, 2022 at 8:37 am
Yes, those capabilities listed are the minimum capabilities you’ll need.
Whoever set up that EventApp role will need to add those additional capabilities to it for it to work how you are intending.
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ChiroEurope
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October 5, 2022 at 10:51 pm
Ok. Thank you
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