Support

Home Forums Event Espresso Premium Event App login error

Event App login error

Posted: July 8, 2017 at 5:00 am

Viewing 1 reply thread


TKT

July 8, 2017 at 5:00 am

I posted a similar issue and got resolved then.
https://eventespresso.com/topic/event-app-error/
However, I am experiencing it again. I cannot login to the App. It produces error “The server was acting as a gateway or proxy and received an invalid response from the upstream server” on the iOS. And “Connection Error. Unable to load data” on the Android.

Not sure it has to do with our recent addition of the SSL.
FYI, the .htaccess file now contains the following

#order deny,allow
#deny from all
#allow from 180.183.104.34
#allow from 110.169.220.172
# Begin Custom htaccess
SetEnvIf Authorization “(.*)” HTTP_AUTHORIZATION=$1
# End Custom htaccess

# BEGIN rlrssslReallySimpleSSL rsssl_version[2.5.18]
<IfModule mod_rewrite.c>
RewriteEngine on
RewriteCond %{HTTPS} !=on [NC]
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [R=301,L]
</IfModule>
<IfModule mod_headers.c>
Header always set Strict-Transport-Security 'max-age=31536000' env=HTTPS
</IfModule>
# END rlrssslReallySimpleSSL
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

I can see the calls in the log file
27.145.43.76 – – [08/Jul/2017:17:59:08 +0700] “GET / HTTP/1.0” 301 448 “-” “EventEspressoHD/7 CFNetwork/811.4.18 Darwin/16.5.0”


Josh

  • Support Staff

July 10, 2017 at 7:51 am

This may be related to adding SSL, in which case you’ll need to be sure to type: https:// before your domain name into the URL field when you log in with the app.

Viewing 1 reply thread

The support post ‘Event App login error’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso